I really appreciate Matt from Grande Prairie Auto Repair Shop for taking the time to listen to and address my concerns. He was very professional and respectful throughout the process. I understand that mistakes can happen, but what truly matters is how they are handled, and Matt handled the situation exceptionally well. This kind of professionalism and accountability from management is truly commendable. His actions helped rebuild our trust and preserve our relationship with the shop. Customer service like this makes a big difference and shows how much management values its customers. Thank you, Matt, for taking the time to make things right. Keep up the great work, and more power to you and the entire team!

Great experience and friendly staff

Excellent service..knowledgeable staff..they listen to Customer concerns....if something serviced is not to par.. GPAuto..will go beyond normal to correct...will service My vehicles here..knowing they will be correctly complete And operating normally. THANK YOU..GPA.

Great people , fantastic service

Couldn’t be happier with my experience at GP Auto\. They did a ton of work on my F\-350, including deleting the truck, replacing the injectors, and taking care of several other issues that needed attention\. What I appreciated most was how much they helped deal with my stubborn warranty company. They handled the back-and-forth and went above and beyond to get things sorted out, which saved me a huge headache. The communication was great, they kept me updated, and I felt like my truck was actually being looked after properly instead of just rushed through the shop. After everything this truck has put me through, it’s a huge relief having it back and running the way it should. Definitely recommend GP Auto, especially if you have a diesel. I’ll be bringing my truck back to them in the future. Was a great dealing with Eric and matt

I've dealt with GP Auto Repair several times now and been impressed each time. No regrets and I'll be going back!

Overall exceptional service! Very detailed in diagnosis, great communication even down to photos of the issues And… the bill ended up being approximately $200 cheaper than what was quoted!! WIN!WIN!!! Highly recommend 😊

As always they were very pleasant and professional to deal with. I would recommend them every time.