5

Good communication and effective diagnosis, fair pricing and work output

5

Always great service and friendly staff

1

Hi Gaurang, We take feedback like this seriously, so I want to address it directly rather than hide behind a generic apology. A one-star experience means something went wrong—either in our service, communication, or expectations—and that’s on us to investigate. That said, we can’t fix what we can’t clearly identify. If you’re open to it, please reach out to us at 780-539-3706 and talk to the Manager with more details about what happened. We’ll review it, take corrective action where needed, and make sure it doesn’t repeat. Our goal isn’t to win an argument—it’s to run a business that people trust. Right now, we missed that mark with you, and we’d like the chance to understand why and make it right. – Grande Prairie Auto Repair Ltd

- Grande Prairie Auto Repair - North
5

5

Successfully solved the issues with my car. I am grateful.

5

Have been speaking with Tony concerning my 2019 truck and then had a mechanical inspection done. They broke everything down into what was priority and what could wait. The first go around with an oil change - I was not happy and Tony did everything he could to make things right, as it was a young appretance that had done some things. This trip in - was shocks and maybe brakes - I was cringing thinking the bill was going to be astronomical. It turned out my brakes could wait till fall and then have everything replaced. This was something I had asked the dealership to do prior to my purchasing the vehicle and all they did was put new pads on! IF, it was not for Tony's honesty and dedication to making sure no one is led down the garden path I am sure alot of people would be hard pressed with finding an honest mechanical shop.

5

Had such a great experience at Grande Prairie Auto Repair! Alex was friendly, professional, and made everything so easy from start to finish. They were right on time, even gave me a ride home and picked me back up, which I really appreciated. The service was exactly as quoted and an amazing deal—only $65 for an oil change. I was very impressed and will definitely be back!

5

Had an amazing experience at this mechanic shop. They did a full brake inspection for free, which already shows how honest and customer-focused they are. On top of that, their repair and inspection prices are very affordable compared to other places I’ve been to. The team was professional, quick, and explained everything clearly without trying to upsell unnecessary work. It’s hard to find a shop you can trust, but this is definitely one of them. Highly recommend if you want fair pricing and quality service!

5

Grande Prairie Auto Repair is the BEST! Amazing service, Nicole is the sweetest and makes the whole experience so great!

5

Nicole was awesome!

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Grande Prairie Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grande Prairie Auto Repair - North (780) 539-3706, Grande Prairie Auto Repair - South (587) 771-3007 if you have any issues in accessing any area of our website.