Grande Prairie Auto Repair

I was driving one day and my upper ball joint popped out and messed a few things up. So I got it towed to Grande prairie auto, they originally quoted me $1500 to replace the upper control arm and tie rods. Which I didn’t think it would cost that much. So I went to drag it back home which I ended up doing more damage, but anyway. To replace the Cv axle,upper and lower control arm, Cv axles,,wheel hub and and steering knuckle,was was over $6000. Plus I was told that my steering knuckle and other parts needed to be replaced because they were no good. I didn’t find anything wrong with them after I got the truck back. I ordered everything online for $900, unfortunately it’s a little sad when you try to get some work done and get charged an arm and a leg.

Mechanics are contracted not employees so theres little to no accountability. If the mechanic sais its needed then the shop wont protest. If a mechanic makes a error or is unscrupulous and decides to fix things that are not needed instead of what needs to be repaired then theres no accountability or protection. A 40% to 50% mark up on parts. If you decide on aftermarket parts the angle is you pay 3 -4 times the price but receive a warranty that sounds awesome but if the part does fail you can be assured you will still be out of pocket and who needs a 40k 2 year warranty if its not honoured if it does fail. Modern day snake oil salesman. If you decide to finance the repair absolutely do not let them know in advance you will be going the financing route before receiving the quote or they will quote you the full amount approved. Let anything go in adverse to what youd hope to expect then wait for the pitch. For those able to read in between the lines it only gives confirmation. So many red flags this place. The day of honest mechanics are gone for the most part and good shops are few and far in between but there are a couple locally. Unfortunately its a pay to learn process. Do your due diligence cover all bases. Just want people to be aware what to expect and go about instead of being blindsided.

Fast,cheap and good services.Very professional mechanics and staffs. Thumbs up guys. They did out-of-province inspection on my car Nissan rogue 2016 (from Quebec) and they made it great. Thank you so much.

Eric and all the staff were incredibly friendly and patient when it came to figuring out my vehicle and getting it repaired in a timely manner. I highly recommend them to anyone in need of repairs that are looking for a quick turnaround and professional staff. Nicole is awesome, too 😁

already fixed my front signal light. was able to do it because of the knowledge of these people ❤️ they gave me information and options which I appreciate a LOT. got back to me and said they did a bit more digging and offered another alternative just in case the parts I ordered wont work. talk about going an extra mile 👏 will be back for future repairs cos it was worth it. thank you!

They do decent work, although they said my front ended couldn’t be greased and wanted me to pay extra to get the front end inspected. I turned down the inspection and greased the front end myself without a problem. Seem to not want to do much unless you agree to pay extra for their inspection

Brought my car in to have my AC diagnosed and repaired. Ended up with issues post having my vehicle in with GP Auto Repair North although I do believe the issues were not their fault but rather a badly timed coincidence; good customer service in that they towed my car to the shop 2x at their expense and offered me a replacement vehicle to drive in the mean time. Although there was some frustration around the situation due to the back and forth, the customer service (particularly by Nicole) was excellent and they were helpful and took responsibility for their part. AC and newly found issues were fixed and seems to be working well now!

Great job

Eric provided great customer service. Fair prices, great communication, and excellent work quality.

I first met Tony when he was working somewhere else, and he always took the time to explain in detail what was happening, what needed to be repaired right away, and what could safely wait. Imagine my surprise when I called this shop and Tony answered the phone. Since then, I have called the shop with questions about everything from soup to nuts, and I have always been treated with patience, honesty, and a fair amount of knowledge. Even when I was looking at purchasing a new vehicle, I brought my list to Tony and we sat down and discussed each one not something most shops would ever take the time to do. As for repairs, I currently have a ghost somewhere in my dash, and despite all the exploring and troubleshooting we have done so far, we still cannot figure out exactly why it is happening. Tony and the crew have been completely honest and upfront about the repairs, the costs, and the fact that right now it may be best to wait until the issue becomes more consistent before throwing money at guesses. That kind of honesty is hard to find these days. See you guys this fall and thanks again. Finally, an honest shop.