Hi Gaurang, We take feedback like this seriously, so I want to address it directly rather than hide behind a generic apology. A one-star experience means something went wrong—either in our service, communication, or expectations—and that’s on us to investigate. That said, we can’t fix what we can’t clearly identify. If you’re open to it, please reach out to us at 780-539-3706 and talk to the Manager with more details about what happened. We’ll review it, take corrective action where needed, and make sure it doesn’t repeat. Our goal isn’t to win an argument—it’s to run a business that people trust. Right now, we missed that mark with you, and we’d like the chance to understand why and make it right. – Grande Prairie Auto Repair Ltd
- Grande Prairie Auto Repair - North