Grande Prairie Auto Repair

5 Star Rating based on 1049 reviews
Grande Prairie Auto Repair - NorthCall Us:(587) 803-4537
Mon - Fri: 7:30 AM - 5:00 PM
Grande Prairie Auto Repair - SouthCall Us:(587) 771-2108
Mon - Fri: 7:30 AM - 5:00 PM
5

It’s nice to finally see some good customer service for once ..broke down on my way to Calgary from fsj and they took care of the problem ASAP, since I was in a hard spot . Thanks guys

5

Have attended here for a few areas of service: - Second opinion which I believe affirmed a lack of integrity from the other shop that quoted a job more than double the cost GP Auto did, who ended up fixing the issue. - Oil changes. Believe them to be good quality services at good prices. - Tire swaps. Although this service can be a bit more expensive than some places, I believe the decision to get this done here when getting an oil change includes getting quality work done even on this task. Have had tires swapped with the tread facing the wrong direction twice elsewhere. Ultimately I believe I am getting quality work done here, and customer service has been great thus far. Have mainly interacted with Eric who has been great, and the courtesy drivers have also been very kind while getting me to and from work a couple times when dropping off / picking up my vehicle.

5

Had them check out my brakes, they felt spongy. Was able to get them looked at very quickly. Was told that because the vehicle does not get driven very much that the problem was some rust on the rear brake rotors. Tony told me what to do to rectify the problem and what to do so that it does not happen again. The honesty and service is second to none that I have experienced in the last few years. Would recommend Grande PrairieAuto Repair North. Have found my go to place for auto repair.

5

Good communication and effective diagnosis, fair pricing and work output

5

Always great service and friendly staff

1

Hi Gaurang, We take feedback like this seriously, so I want to address it directly rather than hide behind a generic apology. A one-star experience means something went wrong—either in our service, communication, or expectations—and that’s on us to investigate. That said, we can’t fix what we can’t clearly identify. If you’re open to it, please reach out to us at 780-539-3706 and talk to the Manager with more details about what happened. We’ll review it, take corrective action where needed, and make sure it doesn’t repeat. Our goal isn’t to win an argument—it’s to run a business that people trust. Right now, we missed that mark with you, and we’d like the chance to understand why and make it right. – Grande Prairie Auto Repair Ltd

- Grande Prairie Auto Repair - North
5

5

Successfully solved the issues with my car. I am grateful.

5

Have been speaking with Tony concerning my 2019 truck and then had a mechanical inspection done. They broke everything down into what was priority and what could wait. The first go around with an oil change - I was not happy and Tony did everything he could to make things right, as it was a young appretance that had done some things. This trip in - was shocks and maybe brakes - I was cringing thinking the bill was going to be astronomical. It turned out my brakes could wait till fall and then have everything replaced. This was something I had asked the dealership to do prior to my purchasing the vehicle and all they did was put new pads on! IF, it was not for Tony's honesty and dedication to making sure no one is led down the garden path I am sure alot of people would be hard pressed with finding an honest mechanical shop.

5

Had such a great experience at Grande Prairie Auto Repair! Alex was friendly, professional, and made everything so easy from start to finish. They were right on time, even gave me a ride home and picked me back up, which I really appreciated. The service was exactly as quoted and an amazing deal—only $65 for an oil change. I was very impressed and will definitely be back!

Grande Prairie Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grande Prairie Auto Repair - North (780) 539-3706, Grande Prairie Auto Repair - South (587) 771-3007 if you have any issues in accessing any area of our website.