Needed to replace the water pump on my Infiniti and they did not do a vacuum bleed of the coolant system as is standard procedure, even after I specifically asked for it after the repair…. This left air bubbles in the system causing overheating which could have easily damaged my engine. I had to get it burped at another shop. Absolutely ridiculous considering they charged me $5.7k for the repair. Their original quote was much higher than even a dealership but they were willing to match it. Do not sign anything with them before getting multiple quotes!